Go To Menues->Atm->AtmLog filter the log using the rrn number, note the error message and error exception.
Category: ATM
What To Do If Interface Is Not Running In Cloud(Call From Manipal Tech ) ?
Restart the ATM interface at cloud
Why The Reconciliation File Name Is Not Proper?
Delete all the rc file created that day ,then download the new reconciliation file.
How To Download The Reconciliation File?
Go to Menues->atm->reconciliation file download Enter the date and click download reconciliation file
How To Download The Ads File?
Go to Menues->atm->ads file download enter from date and to date click download ads file
How To Register a Customer For ATM?
Open the SmartBankApplication Go To File->Mobile/WebApp Connector Enter the details and Click Load A Web Interface for Login is loaded enter the OTP and click Login Go to Menues->atm->AtmRegistration Enter the customer details and click register